elevate your decor with the luxury of handcrafted marble vases from Italy. Made in Puglia, each vase boasts its own natural veining and character, for a statement piece that’s uniquely yours.
TERRA DUO
length 15 cm
width 7 cm
height 12 cm
Thank you for choosing Avvera Interiors Online Shop. We are committed to ensuring your satisfaction with our handcrafted marble vases. Please review our policy below:
Return Policy
- You have 12 hours from the time of delivery to report any issues with your purchase. After this period, we cannot offer refunds or exchanges.
- To be eligible for a return, the vase must be unused, in its original condition, and in the original packaging.
Reporting Issues
- If your vase arrives damaged or defective, contact us within 12 hours at [Contact Email] with your order number and photos of the item and packaging.
- If approved, we will issue a refund or send a replacement, including shipping costs if the item was damaged in transit.
Please Note: Custom-made or personalized vases are non-returnable.
For any questions, contact studio@avvera-interiors.com
Thank you for your interest in our handcrafted marble vases! Here’s everything you need to know about our shipping process:
Processing Time
- All orders are carefully prepared and packaged to ensure safe delivery.
- Orders are typically processed and shipped within 5-10 business days after purchase.
Shipping Options & Delivery Times
- Standard Shipping: Delivery within 5-10 business days, depending on your location.
- Express Shipping: Delivery within 3-5 business days. Please note that express shipping may not be available for all areas.
Shipping Costs
- Shipping costs are calculated at checkout based on your location and the selected shipping method.
- Due to the weight and delicate nature of our marble vases, additional fees may apply.
International Shipping
- We offer international shipping to select countries. Please note that delivery times may vary depending on customs procedures.
- Any customs fees, duties, or taxes required by your country are the responsibility of the buyer.
Order Tracking
- Once your order has shipped, you will receive a confirmation email with tracking information so you can follow your vase’s journey.
Damaged or Lost Items
- If your vase arrives damaged, please contact us within 12 hours of receiving it, including photos of the item and packaging. We will work with you to resolve the issue.
- For lost or delayed items, contact us, and we’ll work with the carrier to locate your shipment.
If you have any questions about shipping, please reach out to us at studio@avvera-interiors.com